SaskPower is closing 18 walk-in customer service centres across the province in a move it says will modernize delivery.
The Crown utility says that, as of Nov. 30, the option of walking in to pay bills or get other service will only continue in five cities: Regina, Saskatoon, Prince Albert, Yorkton and North Battleford.
SaskPower says more people are calling for help or going online.
A spokesman says there are about one or two employees in each of the centres where the walk-in option is being cut.
But Tyler Hopson says there won't be any jobs lost because staff will shift to deal with phone calls and online services.
The group Save Our Saskatchewan Crowns calls the closures an example of the declining Crown service levels in rural and remote areas.
