Saskatchewan’s ombudsman says there’s been a significant increase in complaints about the quality of long-term care in the province.
In a statement, the provincial ombudsman’s office said it has received 27 calls about the quality of long-term care in the province since Nov. 20.
“This is a significant increase in the number of complaints we normally receive on this topic,” the statement read. “At this stage, we are conducting interviews and our investigation is continuing.”
Meanwhile, yet another family is coming forward with concerns over seniors care in Saskatchewan.
Courtney Miller says her 76-year-old grandmother suffered a fall Tuesday at Extendicare Parkside long-term care facility in Regina.
Miller says she was told multiple versions of what actually happened, including that her grandmother fell out of a chair or out of bed.
Miller says there have been many other incidents, including miscommunications that resulted in her grandmother missing medical appointments. She said her grandmother has also had to wait over an hour for an employee to attend to her hygienic needs.
“Our elders…paved the way for our future and this is how we treat them, like complete trash,” Miller said. “We feed them trash, we treat them like trash and they just live in a bed.”
Extendicare Parkside says providing quality care for its residents is a top priority.
“Unfortunately, there are times when an incident is not observed by a staff member,” said Extendicare Parkside administrator Jason Carson.
“We take all precautions and send the resident to hospital, sometimes without a complete description of what occurred.”
Miller said she plans to file a report with the ombudsman as soon as possible.
Based on a report by CTV Regina’s Kaitlyn Van De Woestyne
