REGINA -- Two residents of Regina’s Extendicare Parkside have been diagnoses with scabies.

Scabies was detected in two residents during the facility’s weekly skin assessment.

Iris Strong’s mother lives at the long-term care home. She just survived the facility’s COVID-19 outbreak, which saw 38 residents die from the virus.

"This is the third time within a year that they’ve had this scabies outbreak," Strong said.

Strong questions how the skin infestation was able to get into the home despite visitor restrictions in place.

"Nobody is seeing their parents, nobody’s having any contact what so ever, what the heck is going," she said. "They obviously do not have a clue on how to contain any kind of viral or parasitic issues."

According to the private care home, a dermatologist has been on site to review the affected residents and staff will continue to conduct skin assessments for all residents.

The home is also implementing pre-emptive treatments for all other residents and staff.

"This is another insult to injury, they actually have to pay for their own medication to cure something they didn’t bring in," Strong said.

"The Parkside care team has developed an aggressive treatment plan, adhering to direction from the Medical Health Officer and Public Health with treatment underway for the affected residents," Extendicare told CTV News in an email.

"Our first priority, as always, is to maintain the health and safety of our residents, staff and caregivers. We will continue to keep in close contact with residents, staff and families."

Strong said the level of care is substandard.

"These people, they’re in their last years of life here and this is how we’re handling it, it’s not good for anybody," she said.

Due to the outbreak, Parkside is halting new move-ins to the affected wing, but is allowing new residents to be admitted in unaffected areas.