Commissionaires at RPL Central Branch named regional team of the year
The team of Commissionaires at The Regina Public Library’s downtown branch have received one of the organization’s top honours.
It comes after they de-escalated a dangerous situation outside the library doors last June. The award also recognizes their daily efforts to make the library a welcoming place.
The library’s team of Commissionaires are on a first name basis with many patrons. The library feels the Commissionaires’ approach works well with clientele who come from diverse lived experiences.
“Moving from more of an enforcement approach to an empathy approach, we were seeking out to work with a security agency or organization that matches that empathy led customer service approach and that’s what we have with the Commissionaires,” Amber Christensen, executive director at the Central Library, said.
Last June, the Commissionaires defused a street incident involving a weapon that spilled into the library foyer. For that and their day to day work, the library Commissionaires have been named their organization’s regional team of the year.
“We are really proud. This is something that I never ever expected from the Commissionaires and here we are. We’re the team and it makes my crew feel really good,” Allan Eberts, the supervisor for Library Commissionaires, said.
The award is for going above and beyond what might normally be expected in the security profession.
“We’re the only non-profit security company in North America and our values are very important to us so Al and his team won our team commendation for the very complex job they do at the Regina Public Library,” Johnathan Tremblay with Commissionaires South Saskatchewan explained.
The award comes as some libraries across Canada, including Saskatoon, limit evening hours in order to manage risk. Regina Commissaries feel they can create a safer environment through meeting the needs of their patrons.
CTVNews.ca Top Stories
A healthy lifestyle can mitigate genetic risk for early death by 62%, study suggests
Even if your genetics put you at greater risk for early death, a healthy lifestyle could help you significantly combat it, according to a new study.
When you have a moment's notice to evacuate, what do you take?
Knowing what to have at home, or take with you for an evacuation, can be useful and even life-saving.
B.C. brings in law on name changes on day that child killer's new identity revealed
The BC NDP have tabled legislation aimed at stopping people who have committed certain heinous acts from changing their names.
No, a best-selling American writing duo didn't pen a Galen Weston romance novel
You would be forgiven for thinking Christina Lauren's latest romance novel stars a hunky reimagining of Loblaw chairman Galen G. Weston.
Avs forward Valeri Nichushkin suspended at least six months
Colorado Avalanche forward Valeri Nichushkin was suspended for at least six months without pay and placed in Stage 3 of the league's player assistance program.
Sunchips, Munchies recalled by Frito Lay Canada for possible salmonella contamination
Frito Lay Canada is recalling two of its most popular snacks due to a possible risk of salmonella contamination.
Ellen DeGeneres addresses the 'hurtful' end of her talk show in new stand-up set
Ellen DeGeneres is reflecting on how her talk show came to an end in her newest Netflix special, 'Ellen's Last Stand ... Up Tour.'
Western University researchers unlock potential 'cure' for ALS
New research out of London, Ont.'s Western University is shedding light on a potential cure for ALS, in which the targeting of the interaction between two proteins can halt or fully reverse the disease's progression.
Police release 3D images of young child found in an Ontario river two years ago
Police have released a three-dimensional image of a young child whose remains were discovered in the Grand River in Dunnville, Ont. almost two years ago.