Commissionaires at RPL Central Branch named regional team of the year
The team of Commissionaires at The Regina Public Library’s downtown branch have received one of the organization’s top honours.
It comes after they de-escalated a dangerous situation outside the library doors last June. The award also recognizes their daily efforts to make the library a welcoming place.
The library’s team of Commissionaires are on a first name basis with many patrons. The library feels the Commissionaires’ approach works well with clientele who come from diverse lived experiences.
“Moving from more of an enforcement approach to an empathy approach, we were seeking out to work with a security agency or organization that matches that empathy led customer service approach and that’s what we have with the Commissionaires,” Amber Christensen, executive director at the Central Library, said.
Last June, the Commissionaires defused a street incident involving a weapon that spilled into the library foyer. For that and their day to day work, the library Commissionaires have been named their organization’s regional team of the year.
“We are really proud. This is something that I never ever expected from the Commissionaires and here we are. We’re the team and it makes my crew feel really good,” Allan Eberts, the supervisor for Library Commissionaires, said.
The award is for going above and beyond what might normally be expected in the security profession.
“We’re the only non-profit security company in North America and our values are very important to us so Al and his team won our team commendation for the very complex job they do at the Regina Public Library,” Johnathan Tremblay with Commissionaires South Saskatchewan explained.
The award comes as some libraries across Canada, including Saskatoon, limit evening hours in order to manage risk. Regina Commissaries feel they can create a safer environment through meeting the needs of their patrons.
CTVNews.ca Top Stories
'Most of the city is evacuating': Gridlock on Alberta highway after evacuation order in Fort McMurray
Four Fort McMurray neighbourhoods were ordered to evacuate on Tuesday as a wildfire gets closer to the city.
'Inappropriate' behaviour shuts down Dublin to New York City portal
Less than a week after two public sculptures featuring a livestream between Dublin, Ireland, and New York City debuted, 'inappropriate behaviour' in real-time interactions between people in the two cities has prompted a temporary shutdown.
Maximum payout for LifeLabs class-action drops from $150 estimate to $7.86
Canadian LifeLabs customers who filed an application for a class-action settlement began receiving their payments this week, though at a much lower amount than initially expected.
Sask. police seize 1.5M pieces of evidence, lay 60 more charges in child exploitation case
Saskatchewan RCMP have revealed that a historic sexual assault investigation has led to the discovery of alleged crimes against children dating back to 2005.
About 1,000 wildfires confirmed so far this year: Here's a quick look at the situation in Canada
Nearly 1,000 wildfires have burned across Canada so far this year. Here's an overview of the situation in Canada.
King Charles III unveils his first official portrait since his coronation
King Charles III has unveiled the first portrait of the monarch completed since he assumed the throne, a vivid image that depicts him in the bright red uniform of the Welsh Guards against a background of similar hues.
Full List Are these Canada's best restaurants? Annual top 100 list revealed
The annual list of Canada's top restaurants in the country was just released and here are the places that made the 2024 cut.
American sought after 'So I raped you' Facebook message detained in France on 2021 warrant
An American accused of sexually assaulting a Pennsylvania college student in 2013 and later sending her a Facebook message that said, 'So I raped you,' has been detained in France after a three-year search.
Tavares scores in OT, rescues Canada from potential upset in 7-6 win over Austria
Captain John Tavares scored 15 seconds into overtime and saved his teammates some embarrassment as Canada held on for a 6-5 win over Austria on Tuesday at the world hockey championship.